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Privacy Policy

Last updated: June 2026

1. Introduction

SVE Sourcing Pty Ltd (ABN: to be inserted) ('we', 'us', 'our') is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, mailing address

  • Business information: company name, ABN, industry sector

  • Transaction details: products or services requested, order history

  • Communication records: emails, messages and enquiry submissions

  • Technical data: IP address, browser type, pages visited (via cookies)

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Submit an enquiry or contact form on our website

  • Request a quote or place an order

  • Register for or attend our events

  • Communicate with us by phone, email or in person

  • Subscribe to our newsletter or marketing communications

We may also collect information from publicly available sources or third parties such as business partners and referrals.

4. Why We Collect and Use Personal Information

We collect and use your personal information to:

  • Provide and improve our sourcing and supply services

  • Respond to enquiries and process orders

  • Communicate with you about our products, services and promotions

  • Meet our legal and regulatory obligations

  • Conduct internal business operations, analytics and reporting

  • Manage our customer and supplier relationships

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors and service providers who assist in delivering our services

  • Third-party suppliers and logistics partners involved in fulfilling your orders

  • Government bodies or regulatory authorities as required by law

  • Professional advisers including lawyers, accountants and auditors

We do not sell your personal information to third parties. Where we disclose information to overseas recipients (including suppliers in Asia and Europe), we take reasonable steps to ensure they handle your data consistently with the APPs.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our security measures include encrypted data transmission (SSL/TLS), restricted access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. By continuing to use our website, you consent to our use of cookies. You may disable cookies through your browser settings; however, this may affect the functionality of our website.

8. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete or out of date. To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).

9. Complaints

If you believe we have breached your privacy rights, you may lodge a complaint with us directly. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on our website with the date of last update. We encourage you to review this policy periodically.

11. Contact Us

For privacy enquiries, access requests or complaints, please contact:

SVE Sourcing Pty Ltd

Email: [email protected]

Phone: +61 452 121 460

Address: Brisbane, Queensland, Australia